Why Choose Us?
Quality Air Means Quality Service
1. WE ARE THE EXPERTS!
Quality Air has the best trained technicians in the Asheville area, period. Our Confidence comes from training every department on a weekly basis. This ensures that when the technician arrives to your home , he is prepared to do his job right the first time. We are so confident of our technicians’ abilities, we’re willing to guarantee,
“Fixed Right or It’s Free.”®
2. SUPER SERVICE TRUCKS
Our specially-designed service trucks hold more repair parts, in fact 75% more than the average service company. This means our technicians can fix 93% of every system during the first visit. Most of competitors don’t stock parts and then charge YOU to get them! At Quality Air, we value your time and money.
3. Top equipment at the best price!
Quality Air sells the top heating and cooling systems. Our systems have the best warranties for the best deal you can find anywhere. We invite you to shop the competition. We guarantee you won’t find a better value.
4. Prices you can depend on!
At Quality Air, we completely diagnose your system and then quote you a price (in writing) for all needed repairs. Once we begin the repair, the price will never change – even if it takes longer than expected. We do what we say we will do, for the price we said it would be, and the work is finished at the stated price.
5. Our men do house cleaning!
Our employees respect your home. We wear shoe covers anytime they enter your home. For work that’s required inside your home, we will cover your carpet and floors with a plastic floor protector. After the work is finished, we will leave the work area as clean or cleaner than when we arrived.
6. We answer the phone live!
We always answer the phone with a live person. Our customer service team is the best! When you call, we will answer all of your questions and then set up an appointment for you. You can even call after normal business hours and we forward your calls to a live person. At Quality Air, we want your business.
7. Service that’s on time every time!
Why wait all day to be disappointed? At Quality Air, our dispatch department is equipped with the latest computerized system available. This system tells us exactly where our Super Service Trucks are located in your service area. This allows us to promise you when we will service your home. It is our mission to show up on time, every time.
8. Our technicians are linked to our office computers!
Our technicians can access information about your system, such as part numbers, history of repairs and warranties. Because our systems are linked to the corporate office, we always have a record of estimates and details of the work performed.
